Emotional Intelligence (or EQ as it is commonly known) has risen to prominence in recent years as an influential factor in determining the success of managers and leaders in the workplace. The idea that success can be solely predicted by one’s intelligence quotient (IQ) has waned as EQ has surfaced into prominence and permeated into HR departments worldwide. If you’ve been for a job interview in the last 5-10 years, you may not be surprised. But why is it important and how can you increase your EQ?
When I was job searching I had to complete an inordinate amount of self-assessment questionnaires. The NEO-PI-R to measure the ‘Big Five Personality Traits’, Myer-Briggs Type Indicator, The 16PF and I wouldn’t be surprised if there was a Rorshach Inkblot Test in there somewhere as well! The one that stuck out most was the DISC profile questionnaire as it was used by a number of different recruitment agencies to assess my leadership and management potential in the workplace. Was I dominant, influential, steady or conscientious? Who knows! But, it does illustrate that there is an increasing reliance on these types of tests to determine someone’s EQ and suitability for employment and fit into a company’s team.
Emotional Intelligence is comprised of a number of different factors.
The combination of all these traits, give rise to how you interact and deal with those around you and also how you understand your own emotions, the varying moods and the consequences of them on others.
EQ isn’t a new theory or phenomenon. There have been numerous studies showing the importance of EQ in the workplace and society in general. Studies have shown that:
Absolutely! There have been a number of studies which have shown that you can. One particular study found that those that participated in a 15 hour training course aimed at targeting the core emotional intelligence competencies reported:
So it is definitely possible to increase your EQ and there are a number of exercises, books and training courses out there which can help you in achieving this. Unlike IQ which has been shown to stay relatively steady throughout your life, EQ is like a trainable muscle. The more time you spend training and being conscious of the relationships and interactions you encounter daily, the more you can look to improve yourself and the positive outcomes associated with it.
So as you can see from the number of studies conducted on EQ, it is a crucial element in today’s work environments. Not only for individual employees but also for those in managerial and leadership positions who are responsible for the welfare and well-being within these companies. How can you be expected to productively lead your team to success, time and time again if you can’t understand what drives and motivates them? Or how do you solve issues between members of your team so that everyone is happy? Those managers and leaders with higher EQ’s will be able to relate to their employees and customers easier and with more success than those that wouldn’t know what EQ is!
Released in March 2015, the national regulator for vocational education and training introduced their new qualification, the Diploma of Leadership and Management. One of the bigger inclusions in this new qualification, which now supersedes the Diploma of Management, is an entire unit on how to develop and use emotional intelligence. This new unit delves into the intricacies of EQ and how you can improve yours and apply it in your work. For the modern manager, it is now an essential skill required! Talk to one of our learning consultants today to learn more.
