Certificate IV in Health Administration

Get job-ready with industry relevant units designed to help you succeed

As a result of completing your online Certificate IV in Health Administration, you’ll be able to confidently apply a range of skills and strategies, based on the following 15 accredited units of competency:

UNITS
CODE	UNIT NAME
BSBLDR413	Lead effective workplace relationships
CHCCOM005	Communicate and work in health or community services
CHCDIV001	Work with diverse people
BSBOPS504	Manage business risk
CHCLEG001	Work legally and ethically
BSBSUS511	Develop workplace policies and procedures for sustainability
HLTWHS003	Maintain work health and safety
HLTINF007	Implement and monitor infection prevention and control standards, policies and procedures
BSBOPS404	Implement customer service strategies
BSBMED305	Apply the principles of confidentiality, privacy and security within the medical environment
CHCCCS020	Respond effectively to behaviours of concern
HLTADM010	Facilitate a coordinated approach to client care
HLTCCD003	Use medical terminology in health care
BSBHRM415	Coordinate recruitment and onboarding
BSBHRM417	Support human resources functions and processes

Our courses are 100% online and are self-paced.

This means you can choose to study on a more intense time schedule, or just fit it around your lifestyle when you can.
The course can be completed in as little as 10 months with a full-time study load or in 12 -14 months on a part-time study load, but we allow a generous 24-month standard course enrolment duration.

We provide engaging tutorials, industry-relevant assessments and work-ready learning outcomes.

• Complete the course your way – at your own time, pace and convenience
• You win from the start with no classes, no rush hour dash or parking hassles
• Tutorials are easily navigated and the order can be adapted to your priorities
• Unit quizzes serve to demonstrate knowledge obtained
• You receive a personal learning plan and regular feedback and personal assistance from our experienced facilitators
• Learning occurs on the job and you can apply your knowledge while you study for immediate results

Depending on your current skills and amount of experience you have, you may qualify for Recognition of Prior Learning and be eligible for course acceleration.

There are more options for career advancement available after securing a Certificate IV in Health Administration (HLT47321). Many students that graduate choose to go on to complete further study such as:

• • Diploma of Practice Management (HLT57715)
  • Diploma of Business (Records and Information Management) (Specialising in Health Administration) (BSB50120)

Workplace requirements

As part of your course, it is compulsory to undertake and provide third-party evidence for some assessments in an eligible industry workplace. If you are not currently in, or have not previously been in, an eligible workplace, you must source your own host workplace and undertake work that meets the requirements for the units of this course.

For more information regarding workplace requirements, please speak to our friendly Learning Consultants.

Study requirements

In order to succeed in our online qualifications, our students are required to:

• Be 18 years or older at the time of registration
• Demonstrate the required level of competency in English language, literacy and numeracy skills

The required level of competency in English language, literacy and numeracy skills for Diploma and Certificate IV qualifications is ACSF Level 3. To ensure you have the ACSF skills necessary to commence study with us, you may be required to completed a language, literacy and numeracy test if English is not your first language and you do not hold any nationally recognised Australian qualifications.

Upon enrolment, all students will also be assessed over time by their learning coach for their language, literacy and numeracy skills. Where these levels fall below the requisite ACSF standard for the qualification, the coach will advise the student of the remedial options open to them. This may involve additional support or withdrawal of enrolment and refund of fees paid.

Please refer to the relevant CAL Policies and the Student Handbook for full details of the entry-level requirements procedure.

Technical requirements

You will need regular access to a laptop or desktop computer with the following:

• An adequate and reliable internet connection,
• At least the equivalent of Microsoft Office or Office for Mac, with word-processing capabilities and spreadsheets,
• A PDF Reader installed,
• Full permissions to install and access third-party software as required.

You will also need regular access to a laptop, desktop computer or device with an adequate camera to undertake video calls for assessments as required. Typically, we recommend using a laptop or desktop computer with the latest version of Chrome. Please check to ensure your device/s align with the system requirements for our major services:

• Brightspace D2L – Our Learning Management System (LMS) platform
• Zoom – Our video call platform
• Respondus – Our quiz assessment platform
• Vidyard – Our video embedding platform

Get credit for demonstrated skills and knowledge

If you have extensive experience in the industry with a high level of knowledge, competency and ability, you may be eligible for RPL.
This process may enable you to get unit credits for competencies you’ve already demonstrated so you can fast-track your qualification.

Learn more about Recognition of Prior Learning here or contact us to see what you might qualify for.

CAL Offer flexible payment plans to suit any budget

At The College for Adult Learning, we understand that not all students are in a position to pay for their studies upfront. For this reason we offer flexible weekly or monthly payment plans that can suit any lifestyle or budget.

Payment Plan	Payment Amount	Payment Plan Length	Total Amount Paid
Discounted Upfront Fee*	$1495 + $88.23/mo	Upfront Deposit + 17 Months	$2995
12 x Monthly Payments	$280	12 Months	$3360
52 x Weekly Payments	$65	12 Months	$3380
18 x Monthly Payments	$190	18 Months	$3420
78 x Weekly Payments	$44	18 Months	$3432

*Please note: The College for Adult Learning’s obligations as an RTO include taking actions to protect your fees. These protections exist to ensure that you can enrol with confidence. The principal protection which is provided to you is a pre-paid fee limit; CAL will never require you to pay more than $1,500 in advance and will never allow your advance payment balance to rise above $1,500.

**In conformance with the protections and to make our course fees more accessible to our students, you will only be required to pay $1495 at the time of registration, with a $88.20 recurring monthly payment debited for the next 17 months, equalling a total fee of $2994.91 - saving you up to 12.7% off the normal payment plan fees.

FEE-HELP and VET Loans

In order to maintain the high quality training we’re so proud of, we are not affiliated with FEE-HELP schemes or VET Student Loans, and remain a Fee For Service provider. We understand the financial pressure and concerns that come with undertaking study, so we keep our prices highly competitive and offer flexible payment plans to suit all budgets and lifestyles. Don’t hesitate to contact us on 1300 907 870 to discuss a flexible plan that suits your budget

• 96% of our students surveyed said they achieved their study goal - you can too.
• Our commitment to helping you achieve real-world results.
• Receive two FREE short courses for furthering or achieving your goals.

The Real Outcomes Guarantee is part of our ongoing work to support you as you take the next step in your career. Our team, assessments and feedback are all focused on helping you in your career, not just passing your course.

Our Learning Coaches are industry veterans and supportive mentors who will help you complete your studies. Their assessment feedback is designed to reflect on-the-job and industry expectations, giving you more than just a competent result.

As you complete your studies, our Career Coach and Career Success Package are available to you, providing complimentary resume and cover letter feedback, complimentary 30-minute consultations and access to a suite of career management topics, tools and resources to help you achieve your goals.

Get a nationally recognised and respected qualification

• An Accreditation you can trust from an RTO with over 15 years’ experience in adult learning.
• Flexible unit selection for adult learners – A tailored course that practically ‘fills the gaps’ in your experience, and does not require you to study what you already know.
• Online 21st century learning – Quality video tutorials with comprehensive voice instructions and hands-on exercises that enable you to learn by doing.
• Expert and up to date content – programs that are purposefully developed to be globally and future focused, rich in current workplace topics and practically relevant to your career.
• A 30 day “earn your trust” no-risk Money Back Guarantee.
• The option of quality 1 on 1 interactive support – Fully trained learning coaches who have been adult students themselves and actually care about your future success.
• Access to a comprehensive package of bonus elective tutorials, unique to CAL, that will support your Accreditation with a distinct competitive advantage.
• Specialist industry specific tool kit and resources that you will not find from any other course provider.

Invest in your career with a qualification

There are more options for career advancement available after securing a Certificate IV in Health Administration (HLT47321). Many students that graduate choose to go on to complete further study such as:

• Diploma of Practice Management (HLT57715)
• Diploma of Business (Records and Information Management) (Specialising in Health Administration) (BSB50120)

In-demand skills for a Medical Records Administrator

This course is designed to give you the practical business and admin skills needed to oversee day-to-day administrational duties from people management through to customer service and document creation.

By completing this course, you will be able to:

• Enhance transparency and build relationships between staff, clients, or patients
• Ensure effective day-to-day administration of healthcare practice
• Manage risk and compliance requirements for healthcare practice
• Implement customer service strategies to provide confidentiality, privacy, and security, and maintain a high level of service