BSB50120

Diploma of Business (Records and Information Management) (BSB50120) Online

  30 Day Risk-Free Guarantee

  Unlimited One-on-one Support

  100% Flexible Online Learning

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RIMPA-Accredited Diploma

We're proud to announce our Diploma of Business (Records and Information Management) has received accreditation from the Records and Information Management Professionals Australasia (RIMPA).

By adding a RIMPA-accredited diploma to your repertoire, you're demonstrating expertise and commitment to the records management profession with skills that promote best practice and meet industry standards.

Take your recordkeeping and information management career to the next level

Effective record management is needed in workplaces now more than ever. Today, many employers are on the lookout for organised and capable Information & Records Officers to streamline company operations. The Diploma of Business (Records and Information Management) will make you a strong candidate for new job openings in the field.

This recordkeeping diploma is designed to equip you with the skills needed to flourish in the interconnected worlds of business administration, record-keeping, communication and information technology. You will learn how to meticulously record data relevant to business operations ensuring accuracy and accessibility across the entire organisation. You will comprehensively study online tools for workplace organisation, alongside the fundamental practical, managerial, and interpersonal skills needed for success along your career path. You’ll strengthen your ability to manage business records systems, policies and financial plans, preparing you to move into a leadership role within health information management, library and archival sectors, public administration, and education – just to name a few.

The record management course will help you to run day-to-day operations smoothly, understand the various components of business records management, and lead your team to success. After completing the course, you’ll have skills in budgeting and financial plans, running efficient administrative systems, and leading communication and policy development, as well as the ability to manage all business operations and resources, which will support you in a wide range of business roles.

Graduates of this diploma are sought-after as administrators, information officers, business managers, office managers, and record managers. Those running their own business will find the skills in this course useful for many general activities, including records of stock, software, invoices, employee information, client interaction histories, and more.

Plan your study around your work and life – not the other way around. With no scheduled classes or tutorials to attend, you can study at your own pace, and complete the Diploma in your own time. Start putting your learning into practice almost immediately, with workplace-based assessments, and course content designed for the modern workplace.

Partnering with our Learning Coaches for one-on-one support, we’ll guide you through the course and provide you with the keys to your own success.

Get started today and try us out risk-free for 30 days*.

  • 100% online, self-paced study,
  • Study for how long you want, when you want,
  • Fit your study time around your lifestyle – not the other way around,
  • No need to attend scheduled classes or tutorials,
  • No strict or unreasonable deadlines to meet,
  • Payment plans that can be tailored to your budget,
  • Generous 24-month enrolment period, with free course extension and deferral options.

Real Outcomes Guarantee (Ribbon)

Real Outcomes Guarantee

  • 96% of our students surveyed said they achieved their study goal - you can too.
  • Our commitment to helping you achieve real-world results.
  • Receive two FREE short courses for furthering or achieving your goals.
Nationally Recognised Training
Australian Qualification Framework

TIMEFRAME

Part-Time: Approx. 14 -16 months
Full-Time: Approx. 12 months

Generous 24-month enrolment period

PAYMENT OPTIONS

Flexible Plans: Starting from just $51/wk
Upfront Discount: Only $3495*

Save up to 11.9%** when you pay a $1495 upfront deposit

UNITS

Hand-selected: 12 Hand-selected Units

Content created in partnership with industry leaders

Get your Course Guide Apply to enrol

Get a FREE one-year RIMPA Student Membership

We’re excited to offer students studying the Diploma of Business (Records and Information Management) (BSB50120) with CAL a FREE one-year RIMPA Student Membership.

RIMPA is the longest serving peak body for industry practitioners in the southern hemisphere representing over 2,000 professionals and organisations.

  • Access to the online community resources library
  • Discounted tickets to attend State branch events
  • Access to the New Professionals program
  • 10 x free convention registrations via an application process through state branch recommendations
  • Discounted registration fees to attend RIMPA's annual convention RIMPA Live
  • Opportunity to enter the mentoring program

Course Details

Units

Get job-ready with industry relevant units designed to help you succeed

As a result of completing your online Diploma of Business (Records and Information Management), you’ll be able to confidently understand and apply the most appropriate procurement strategy for your business. We’ve hand-selected these 12 units to align your skills with industry expectations.

CODE PROGRAM
BSBXCM501 Lead communication in the workplace
BSBCRT511 Develop critical thinking in others
BSBOPS503 Develop administrative systems
BSBSUS511 Develop workplace policies and procedures for sustainability
BSBSTR503 Develop organisational policy
BSBINS501 Implement information and knowledge management systems
BSBINS512 Monitor business records systems
BSBOPS501 Manage business resources
BSBINS513 Contribute to records management framework
BSBINS601 Manage knowledge and information
BSBOPS502 Manage business operational plans
BSBFIN501 Manage budgets and financial plans

Duration

Our courses are 100% online and are self-paced.

This means you can choose to study on a more intense time schedule, or just fit it around your lifestyle when you can.
The course can be completed in as little as 12 months with a full-time study load or in 14 -16 months on a part-time study load, but we allow a generous 24-month standard course enrolment duration.

We provide engaging tutorials, industry-relevant assessments and work-ready learning outcomes.

  • Complete the course your way – at your own time, pace and convenience
  • You win from the start with no classes, no rush hour dash or parking hassles
  • Tutorials are easily navigated and the order can be adapted to your priorities
  • Unit quizzes serve to demonstrate knowledge obtained
  • You receive a personal learning plan and regular feedback and personal assistance from our experienced facilitators
  • Learning occurs on the job and you can apply your knowledge while you study for immediate results

Depending on your current skills and amount of experience you have, you may qualify for Recognition of Prior Learning and be eligible for course acceleration.

Study pathways

Get ahead in your career with:

There are more options for career advancement available after securing a Diploma of Business (Records and Information Management). Many students that graduate choose to go on to complete further study such as:

Entry and study requirements

Study requirements

In order to succeed in our online qualifications, our students are required to:

  • Be 18 years or older at the time of registration
  • Demonstrate the required level of competency in English language, literacy and numeracy skills

The required level of competency in English language, literacy and numeracy skills for Diploma and Certificate IV qualifications is ACSF Level 3. To ensure you have the ACSF skills necessary to commence study with us, you may be required to completed a language, literacy and numeracy test if English is not your first language and you do not hold any nationally recognised Australian qualifications.

Upon enrolment, all students will also be assessed over time by their learning coach for their language, literacy and numeracy skills. Where these levels fall below the requisite ACSF standard for the qualification, the coach will advise the student of the remedial options open to them. This may involve additional support or withdrawal of enrolment and refund of fees paid.

Please refer to the relevant CAL Policies and the Student Handbook for full details of the entry-level requirements procedure.

Technical requirements

You will need regular access to a laptop or desktop computer with the following:

  • An adequate and reliable internet connection,
  • At least the equivalent of Microsoft Office or Office for Mac, with word-processing capabilities and spreadsheets,
  • A PDF Reader installed,
  • Full permissions to install and access third-party software as required.

You will also need regular access to a laptop, desktop computer or device with an adequate camera to undertake video calls for assessments as required. Typically, we recommend using a laptop or desktop computer with the latest version of Chrome. Please check to ensure your device/s align with the system requirements for our major services:

  • Brightspace D2L – Our Learning Management System (LMS) platform
  • Zoom – Our video call platform
  • Respondus – Our quiz assessment platform
  • Vidyard – Our video embedding platform

Recognition of Prior Learning (RPL)

Get credit for demonstrated skills and knowledge

If you have extensive experience in the industry with a high level of knowledge, competency and ability, you may be eligible for RPL.
This process may enable you to get unit credits for competencies you’ve already demonstrated so you can fast-track your qualification.

Learn more about Recognition of Prior Learning here or contact us to see what you might qualify for.

Fees and payment options

CAL Offer flexible payment plans to suit any budget

At The College for Adult Learning, we understand that not all students are in a position to pay for their studies upfront. For this reason we offer flexible weekly or monthly payment plans that can suit any lifestyle or budget.

Payment Plan Payment Amount Payment Plan Length Total Amount Paid
Discounted Upfront Fee* $1495 + $117.64/mo Upfront Deposit + 17 Months $3495
12 x Monthly Payments $320 12 Months $3840
52 x Weekly Payments $74 52 Weeks $3848
18 x Monthly Payments $220 18 Months $3960
78 x Weekly Payments $51 78 Weeks $3978

*Please note: The College for Adult Learning’s obligations as an RTO include taking actions to protect your fees. These protections exist to ensure that you can enrol with confidence. The principal protection which is provided to you is a pre-paid fee limit; CAL will never require you to pay more than $1,500 in advance and will never allow your advance payment balance to rise above $1,500.



**In conformance with the protections and to make our course fees more accessible to our students, you will only be required to pay $1495 at the time of registration, with a $117.60 recurring monthly payment debited for the next 17 months, equalling a total payment of $3494.88 - saving you up to 11.9% off the normal payment plan fees.

FEE-HELP and VET Loans

In order to maintain the high quality training we’re so proud of, we are not affiliated with FEE-HELP schemes or VET Student Loans, and remain a Fee For Service provider. We understand the financial pressure and concerns that come with undertaking study, so we keep our prices highly competitive and offer flexible payment plans to suit all budgets and lifestyles. Don’t hesitate to contact us on 1300 907 870 to discuss a flexible plan that suits your budget

Frequently asked questions

Can I study records management online?

You can study records and information management courses online, and this option is best suited to working professionals. Studying records management courses online means no compulsory classes and the freedom to study on your terms, completely self-paced. Students can fit online study around a busy lifestyle of work and personal commitments. Make your way through the units with clear tutorials, supporting content, as well as activities and quizzes to test and strengthen your learning along the way.

What can I do with a Diploma of Business (Records and Information Management)?

With the Diploma in Business (Records & Information Management), you’ll be well-equipped to gain employment as a record-keeper, information officer, and administrator. If you run your own business, this diploma will also help to improve your managerial and logistical skills.

  • 58.7%

    % of managers with at least a Diploma qualification

College for Adult Learning
College for Adult Learning
4.4
Based on 373 reviews
Arielle Jarinda Lowe
Arielle Jarinda L.
08:57 16 Nov 24
I am really enjoying my experiences with CAL, The unit content is relevant, clearly set out and well developed. Additionally, the course is well structures, including a good mix of theory and practical assessment criteria. The Student Support and Coaches are also a standout, as they provide great feedback and knowledge.
UNICUE KITCHEN
UNICUE K.
00:40 14 Nov 24
Hi, This is Sumayya, Student of College for Adult learning.My coach, Meagan Rawlings, is incredibly kind and helpful. She supports and guides me at every step, always offering assistance when I get stuck Thank you so much I really appreciate your support meagan.
Vandana Jaglan
Vandana J.
03:23 11 Nov 24
I had a great learning experience at the College for Adult Learning, and I’m really thankful for all the support I received. The college made it easy for me to manage my studies alongside my personal life, and I felt supported the whole time.I would like to extend a special thank you to all the wonderful teachers: Meagan, Marissa, Kerri, Tom, Roma, and Saurabh. Each one of you brought something unique to the table, from engaging simulations to constructive feedback.A heartfelt thank you to Meagan, in particular. Your support and encouragement were a huge help. You always took the time to listen to my questions, give clear advice, and guide me when I needed it. I couldn’t have asked for a better mentor throughout this experience.
Progress Relation
Progress R.
03:01 05 Nov 24
HI, having Roma as a coach is a great help, she really knew how explain the topic and she really has the patient to make me understand the subject.
Leigh Stainton
Leigh S.
05:42 30 Oct 24
I have been a registered student of CAL for the last 2 - 3 years. The amount of support they shown me through some unforeseen circumstances that I have had has caused me to stop 🛑 studying and focus on what was happening in my personal life.I’m starting to come through that and I can just see a light at the end of a tunnel. I thought that after having paid off my tuition that I would not be able to complete the course that I intended on doing. However today I was informed by a wonderful staff member of CAL that I would be able to do that with some assistance through the student Hub.If you are thinking 🤔 things are impossible to do, remember if you only reach out and ask for help in anyway they will help you through. I cannot thank you all enough for your support.With heartfelt gratitude 🙏Leigh
Vanessa Perrin
Vanessa P.
02:40 29 Oct 24
The level of support and understanding from the team is wonderful! They gave me such beautiful advice and encouragement! Thank you for setting me up for success in my studies.
Liz Mangano
Liz M.
05:09 28 Oct 24
As someone that had not studied for over 20 years, the first feelings I had were very daunting. However, when I began my first unit and spoke to one of the coaches, saw the enormous amount of support behind me, this definitely eased my mine and enabled me to confidently progress my way through the units. Each and every coach was very supportive, the response time was wonderful and the the units easy to follow and work at my own pace (in between work and children).I would highly recommend CAL.
Souvanny s
Souvanny s
01:42 28 Oct 24
It's incredible of supporting that I have from the coaches and the college administration team. I would recommend friends or anyone who is looking for learning courses, please up with Cal The college for Adult Learning, it's flexible learning. And it's leading me to farther research/study example: I don't know Brain Tracy before, now I know him and taking some of his short courses.
Belinda Bannister
Belinda B.
23:39 25 Oct 24
Love the level of detail both taught and required.Great preparation for future employment.
Anthony Brown
Anthony B.
07:55 16 Oct 24
Amazing help and understanding from the staff at the College the help and information I received helped pave the way for me moving forward in the right direction for my studies and future.
Tamara Graham
Tamara G.
09:20 14 Oct 24
Tracey in student support was so helpful. She was friendly and able to answer all of my questions. It was a pleasure speaking to her and the team at CAL
Natalie M
Natalie M
09:09 02 Oct 24
I’ve been doing a double diploma of Business at the College of Adult Learning (CAL), and I can’t say enough good things about my experience. Juggling my studies, work, and a new baby has been a challenge, but CAL has been super supportive every step of the way.They’ve allowed me to take deferrals and have given me special extensions when I’ve needed them. This flexibility has made it so much easier for me to focus on my family while still making progress in my studies.The coursework is practical and relevant, and I feel like I’m gaining skills I'll actually be able to use in my job. The instructors are friendly and approachable, which makes the learning experience even better. I’d definitely recommend CAL to anyone looking to further their education, especially if you’ve got a lot on your plate like I do.A special thank you to Tracey, you were so patient, understanding and helpful when I was speaking with you and seeking help. All my stress melted away - CAL give her a raise : )
Amanda Nguyen
Amanda N.
03:39 01 Oct 24
Course support has been immediately available and every interaction I have had with CAL so far has been very positive. I love the course and couldn’t recommend them more highly based on my experience so far.
Hayly Morgan
Hayly M.
01:12 01 Oct 24
Through my journey with CAL it has been filled with support and guidance to help improve my skills and knowledge. The help is always available and the staff are always so lovely and supportive. I would recommend CAL to anyone looking to start their studying journey!!
David Rossiter
David R.
23:11 29 Sep 24
Whilst I’ve not quite finished yet, I’ve found the experience of learning with CAL to be very straight forward with plenty of assistance when needed. My coaches were great and the learning platform is fairly easy to navigate.
Alex Thomas
Alex T.
02:53 25 Sep 24
I recently had an exceptional customer service experience with Narelle at College for Adult Learning. Narell's support over the phone was outstanding as she guided me through a challenging and confusing phase of my enrolment and studies with great patience and expertise. Thank you, Narelle, and the Institute, for your excellent service and support!
Leandrie Rossouw
Leandrie R.
04:49 06 Sep 24
My experience studying HR at the College of Adult Learning has been generally positive. The course offers practical and detailed content that covers a wide range of important HR topics, although some of them should be reviewed for errors. Despite this, the flexibility of the course allowed me to manage my studies around other commitments, which I really appreciated. Marrissa, my coach, has been a standout throughout the program. Her knowledge and support have been incredibly valuable, and she has a knack for helping me navigate through challenging areas. While there’s room for improvement in the overall delivery of some materials, the coaching and support from Marrissa and the flexibility of the course make it a good choice for those looking to further their HR education.
Neil Davis
Neil D.
02:31 05 Sep 24
Very lovely safe and cochers to talk to, they are prompt and extremely helpful
Angela Crawford
Angela C.
03:57 03 Sep 24
I was so nervous at completing study online for a new career direction. Fortunately, I found the best coach in the course for me (Kerri Waddell) after trying another coach who I found was most unhelpful in answering questions and supporting me. Kerri was so knowledgeable and worked with me to support me achieve my goals and progress through my course.The course content was very thorough, my only criticism of the course would be student learner packs with some errors and a lack of clear requirements at points, and some units had very stale discussion boards.Overall, I am happy with the course and support I received from CAL support team and Kerri my coach.
Matt M
Matt M
05:05 22 Aug 24
I am currently studying with CAL and have found the course and online format excellent and easy to follow with the help of course guidance counselors make it that much easier if need be.currently work full time over 60 hours a week and it's good to log on and start again where I have left off or when i have free time.
Sharon Taylor
Sharon T.
20:31 20 Aug 24
Marissa Litonjua was instrumental in assisting me to complete my studies. She understands the challenges faced by adult students and encouraged me throughout the course.
Christian Wicks
Christian W.
03:03 19 Aug 24
Team of people at CAL are friendly and helpful.
Troy Harris
Troy H.
00:34 19 Aug 24
The team at CAL were awesome, had several assessors assist me along the way. They were all so helpful and patient, taking the time to ensure I fully understood the contents of the units. Thanks CAL !
bart rizzo
bart R.
06:17 15 Aug 24
The college for adult learning is a great learning experience. The process is simple and supported the whole way. So much help available to you if you need it and the support team is only an email away. Hayley is professional and very knowledgeable and always ready to answer any question no matter how simple or complex. The learning coaches are all amazing, in particular Tom. They really do go the extra mile It's simple to get one on one time whether you just need a 15 minute consult or a half hour zoom meeting. They make the time so that you can get the most out of your learning experience. It's daunting as an adult going back to study and re-skill, but the team at College for Adult Learning has you covered. I recommend the College for Adult Learning for anyone thinking about going back to study whether it's to upskill or go in a totally new direction. I have little to no experience with technology and less than 9 months in I've almost finished a double diploma. Something I never even dreamed of doing. But with the help available at the College for Adult Learning I've almost met my goal and I'm already looking for something else to study. If you're an adult looking to study for any reason, make the College for Adult Learning your go to for study.
claudia marciano
claudia M.
07:19 06 Aug 24
I just complete my Diploma of Human Resource Management through CAL and could not recommend the external training provider highly enough. Marissa Litonjua was my main lecture for the two year period and she was absolutely fantastic. She was so helpful, considerate and so knowledgable. I would not of gone through my studies without her. CAL don't want to lose her trust me!!!!!I also had Kerri Waddell who at times was blunt with me and not helpful. She made me feel insecure and at times doubted why i was studying this profession. This something i think CAL needs to address as many other students i believe feel the same.Overall i have loved my studies and would recommend CAL again :)
Marelle Yvonne
Marelle Y.
06:27 04 Aug 24
Overall I enjoyed the study content, the assessments and the simulations with the coaches. It was getting in regular contact with the coaches that was a continuous struggle as they were very limited and it definitely slowed down my progress. Parveen was amazing and got me through the bulk of the auditing modules with being so flexible around my work hours. I found Marissa when my studies took a turn to subjects that I was not great at, business and finance, and she guided me through so well that I need not have bothered freaking out. Marissa is thorough in her teaching and patient and was able to effortlessly stop me from over thinking and help me to understand what my next move is when it seemed my brain may not cope :) It is a bit sad to know I will not be in regular contact with her anymore.
Jodie Vallance
Jodie V.
09:16 29 Jul 24
Marissa is worth her weight in gold. She was with me from the very beginning and pushed me to be my best! Thankyou a million times over.
Lara Abra
Lara A.
22:05 17 Jul 24
The self-paced study options with CAL simplifies life significantly. Kerri's exceptional knowledge and support during coaching calls empowered me with the confidence and knowledge needed to successfully complete my Certificate IV in Human Resources.
Gaurav Pathak
Gaurav P.
04:30 15 Jul 24
My double diploma in Business and Leadership & Management from CAL has been incredibly beneficial, providing me with a strong foundation in essential business principles and leadership strategies. The hands-on learning approach, combined with insightful coursework and experienced faculty, has significantly enhanced my problem-solving, decision-making, and communication skills. This education has been pivotal in advancing my career in business development and sales, equipping me with the knowledge and confidence to excel in my professional endeavours.The professors are really practical and even they have great support.
Toni K
Toni K
04:39 05 Jul 24
Thankful that I could do the course, staff are super helpful and super willing to help when you're stuck
G Teodosieva
G T.
12:40 01 Jul 24
I recently completed a Double Diploma of Project Management and Quality Auditing at The College for Adult Learning (CAL), and I could not be more pleased with my experience. The comprehensive curriculum and practical approach to learning were exactly what I needed to advance my knowledge and career.I want to extend a heartfelt thank you to my coaches Tom Skrzecz, Nasser Babaee, Parveen Dahiya and Kerri Waddell, and the student support team for their unwavering assistance and encouragement throughout my studies. Their dedication made a significant difference in my learning journey.A special mention goes to Rosie Burns, who supported me last year when I faced health challenges. Her empathy, understanding, and assistance were invaluable, and I am incredibly grateful for her help.Thank you, CAL, for providing such a supportive and enriching learning environment. I highly recommend CAL to anyone seeking quality education and outstanding support!
belinda thornton
belinda T.
05:04 27 Jun 24
Studying with CAL , If eel supported all the time. There are multiple avenues to get support and find answers. The feedback if always positive and constructive. Doing a double diploma so far is easier than doing the certificate 4 I did and that is because of CAL. Thank you for making things easier.
Shadi Eskandari
Shadi E.
21:46 25 Jun 24
I had an exceptional experience at the College of Adult Learning. The courses are comprehensive and well-structured, perfectly catering to adult learners. The support I am receiving throughout my studies was outstanding. Tracey, in particular, was a great help and provided invaluable support and guidance. Her dedication and assistance made a significant difference in my learning journey. I highly recommend the College of Adult Learning to anyone looking to further their education.
Nadia King
Nadia K.
05:42 21 Jun 24
Meagan is a fantastic trainer and great support in my journey to complete the Double Diploma of Practice Management and Leadership. Highly recommend.
Yolande Maguire
Yolande M.
08:48 20 Jun 24
Fantastic coaches and educators. Excellent way to study while working.
Nicola Watt
Nicola W.
07:30 20 Jun 24
I would highly recommend College for Adult Learning for online study. I completed a Double Diploma while also working full time. They offer flexibility with times to speak or do competencies with trainers, good support & communication and great teachers. Thanks CAL!
CookiesAreAKatherineFood
CookiesAreAKatherineFood
11:42 18 Jun 24
A fantastic, supportive team of people who work with you to guide you through the course and are very prompt with responses to questions and queries. There are a few technical niggles, of course, as with any online system, but it is reassuring to see how well these issues are handled. I particularly want to give credit to Kerri Waddell who is enthusiastic and understanding of difficulties. Can't wait to keep moving forward with the program.
Vanessa Ramezani
Vanessa R.
06:44 10 Jun 24
Amazing Learning Coaches / Assessors, so grateful to be learning from CAL Thank you
E C
E C
05:32 30 May 24
Course is Informative, staff members are supportive and understanding. I feel confident doing what I m doing now in setting up my own business after doing the course.
Anju Moudgil
Anju M.
04:47 28 May 24
CAL staff is as very supportive and helpful in my journey towards Mgmt. training.I recommend it to all those who wish to progress their career in Leadership and Mgmt.
Leisha East
Leisha E.
02:49 25 May 24
Marissa was a fantastic support through my journey. Highly recommend.
Shirin Afshar
Shirin A.
05:09 05 Oct 23
I couldn’t be more happier with my experience during simulation sessions with Mrs. Roma Jaitly at college for adult learning.She was so kind and patient to me. Her coaching was engaging and effective, making learning a joy. I feel fortunate to had the opportunity to learn from such a kind coach.After several months of struggling with the first unit, I have finished it successfully and I am continuing my path with more confidence.
Komoka Kanguya
Komoka K.
06:19 25 May 23
Excellent Learning Platform
Tsholofelo Matemotja
Tsholofelo M.
12:33 13 May 23
I have been seeing different post about Mrs Sandra Billy platform everywhere and a lot of traders keep on saying reach out to her, I eventually did and it turns out to be legit.I did an initial investment of $1000 and I received a surprised profit of $12,250 after 6days of trading, I followed her instructions with which i invested and within a week I got back my profit, I started seeing good results. Last week l made a successful withdrawal. Just stop worrying she will help you out. Thank you very much Mrs Sandra Billy .I would advise anyone seeing this post to contact her, I m responsible for the content I post here on Facebook, I m so serious about this you can inbox her directly via:Email:sandrabilly500@gmail.comWhatsApp: +1 (512) 893-1587
Simi Sholape
Simi S.
00:55 15 Feb 23
I highly recommend Mrs Arnold Elizabeth to everyone looking for Forex and Bitcoin trader. Words can't describe the wonderful work you did on my trading account, I am delighted I trusted you and gave you a chance to help grow my $1000 in to $10,000 in just a week, Elizabeth my family and I are forever indebted to you for the financial stability you brought to our home, I advice the entire public to invest with Mrs Arnold Elizabeth contact her viaWhatsApp:+1(562) 561-8670Email: arnoldelizabeth028@gmail.com
Ketrina Humberdross
Ketrina H.
07:07 13 Feb 22
I did my diploma in business administration I found the course to be very informative and the support was incredibly if you want to study and your of a mature age I recommend college of adult learning
Jasmine Pacini
Jasmine P.
23:34 25 Apr 21
Friendly knowledgeable staff.Great resources.Fast response time.Convenient format.
Alex Shambho
Alex S.
12:15 30 Jan 21
Absolutely amazing start, Jason was super helpful in getting me signed up for the course. we needed to clarify some details via phone . Jason was fun to talk to and very competent in helping me out with my problems. I am looking forward to the start of the course. thank you very much
Elizabeth Flemming
Elizabeth F.
09:59 25 Jan 21
Has anyone done the Double Diploma of Business and Business administration. needing a little help full time mum . and full time worker doing 40 + hours a week. All suggestions would be helpful
Nick Larubina
Nick L.
04:35 02 Dec 20
Jason was a legend !!! So easy to deal with and I can’t wait to complete my studies and advance my career
Jennie Mcgorlick
Jennie M.
05:45 31 Oct 20
I have just completed the Double Diploma of Business and Leadership Management. The course was closely aligned with the skills I was developing in my role at my workplace. I was priviledged to have such an excellent, professional, supportive tutor in Marissa Litonjua. She was always encouraging, very helpful, approachable and accommodating. I will miss the weather updates from sunny Queensland. Thanks for being a vital part of my career aspirations. Jen
Tom Mahlook
Tom M.
12:38 21 Oct 20
Hi there. Has anyone enrolled in, or completed the Double Diploma in Logistics + Business (Procurement)?Any feedback would be appreciated. Thank you😁
Ray Millard
Ray M.
04:10 28 Jul 20
Starting my HR Diploma in March 2020, being part of CAL has been an amazing experience. The information is very rich and up-to-date. The staff and assessors are extremely helpful. Thank you CAL for helping me transition back into HR and into the workforce !
John Simunovich
John S.
08:25 24 Jun 20
CAL has been a great online learning platform. Access for a coach is simple & easy and never too hard to get hold of one.
Francisco Pina Pais
Francisco Pina P.
11:25 04 May 20
I strongly recommend the studies at CAL. My experience so far was exceptional; I learned immensely and always had the support of all team. Great people, Great teachers, Great school. The methodology and the contents are beneficial and aligned with the requirements of the work industries
Luke Long
Luke L.
06:34 03 May 20
I recently finished my double diploma of building and construction / project management through CAL. It is a great course and I learnt a lot along the way - a great experience and there is always plenty of support through the CAL team and the facebook group. Nasser was very helpful throughout the course as well!
Ashleigh Rowe
Ashleigh R.
05:04 20 Apr 20
I have just completed my double diploma in project management and leadership management. It has a lot of information and I learned so much. The price you pay in money and mentality was worth having these two diplomas now and I can’t thank CAL enough. I have always had good experiences with the coach’s, timing and content. I would recommend studying with CAL to anyone. Just chip away at it and keep motivated.
Serneste Mare
Serneste M.
06:16 30 Mar 20
In the current climate, we are all facing I have found that my coach and also the student support and administration has been VERY helpful, reassuring and timely in their communication and help. I enjoy the course and my experience from the start has been great. The effort is on me to contact and reach out and once I did this the team was on my questions immediately.
Luise Napier
Luise N.
09:28 27 Mar 20
I have studied with CAL for the past 22 months, completing a double diploma of Practice Management and Business Administration, Meagan my accessor has been a wealth of knowledge and assistance in developing my career in Practice Management. By learning the modules of the course this has allowed me to transition smoothly into my new career. I had already accepted my new role prior to completing this course, with commitment, discipline, and perseverance and an end goal the double diplomas are achievable.I strongly recommend CAL to anyone looking to further their education !!
Dau Wer Mayen Anyuon
Dau Wer Mayen A.
01:29 16 Mar 20
To convert PDF Assessment to word document
Eldrian Basson
Eldrian B.
04:55 13 Mar 20
Thank you for extending the expiring date of my current course.It is clear that the College for Adult Learning is a institute of high ethical values, where the student's education is still superior to potential monetary gain.GOOD ON YOU.I will highly recommend the College for Adult Learning to any future students, and will also make a point to promote CAL to all young people in the hospitals where I work. Dr Eldrian Basson - Clinical Epidemiologist
Gail Kerr
Gail K.
05:40 06 Jun 19
I found my whole experience with CAL to be a positive one. It's been many years since I have been in a "school" environment, so it took some discipline to get through this course. I set myself a 2 hour minimum study period each day which took a fair bit of effort and focus, as I work full-time plus have a family to look after. It was hard initially, but after a couple of weeks, I found my rhythm and it was smooth sailing after that. I also didn't put any pressure on myself-if I had a bad day at work-I didn't touch any study as I found no joy when I hit the books in that frame of mind, and that made it hard work. So, I found giving study a miss for one or two days actually beneficial, and when I did go back, I was more involved and interested in my course than before. I have nothing but praise for the support I received from the whole team at CAL - from the admin staff to the tutors. They responded quickly and the coaching calls helped me to get to the next questions/units quickly. A big thank you to each of you for the part you played in helping me achieve a long-held goal. I highly recommend CAL to anybody who is looking to take on some study. The content is laid out well and easily followed. The exercises for each topic and the assessments went a long way in ensuring that the information absorbed was drilled home.
Ben Clark
Ben C.
04:03 05 Jun 19
CAL provided a great opportunity to learn at your own pace. I would highly recommend their Diploma of Project Management if you are new to the field and looking for an opportunity to learn as you do. The Diploma greatly supported the project I was working on at the time, running me through all the steps as I implemented them.
Carl Wicken
Carl W.
10:11 20 May 19
I have just completed a double diploma with CAL. I found all of the staff there very supportive indeed and did not experience any rudeness whatsoever. Unforeseen circumstances meant that i had to request an extension , CAL were very professional in their response and understanding. Studying online is not for everyone and can be difficult if you are returning back to study after a long period. However CAL are there to support you it just takes a little bit of time to get a response from your coach, but once you are speaking with them they clarify and help you with your course work. I would recommend sourcing a study group either students from CAL or somewhere else where you can bounce ideas off each other regarding the course. This will help you as you work through the self directed learning and complete your tasks and activities in the course.Thanks to all the team at CAL who helped me through my course and got me to the end.
Robert Michael Gatt
Robert Michael G.
06:50 18 May 19
I have been impressed with CAL from the first point of contact, I totally recommend for anyone that's thinking off further their education to make the first step and contact CAL
Belinda Rantino
Belinda R.
02:54 22 Jan 19
I really enjoy my studies at the college of Adult Learning, ( I am studying the double Diploma in Human Resources and Leadership Management)the trainers are helpful and very easy to talk to. It’s taken me a bit longer to complete than expected but I can go at my own pace and I now book regular coaching calls to keep me active in my studies. Over all, I’m really happy I choose this course and this college.
Noora N Bill
Noora N B.
09:26 14 Nov 18
I’m currently doing a double diploma of construction management and Project Management. All the coaches and staff at CAL have been very helpful and the studies have been great as they provide all the text books and study resources that I need to understand all processes and regulations involved in the field I am pursuing.
Timmy Eisel
Timmy E.
08:11 17 Oct 18
I recently completed the Double Diploma in Project Management | Leadership and Management. From my initial enquiry and dealings with Tristan who was super helpful, informative and supportive, through to starting the course with the help of Student engagement coach David who helped me every step of the way and checked in to see how I was getting on, The College for Adult Learning was a fantastic learning experience which exceeded my expectations. With each Unit completed the next would be unlocked straight away and marked within the times stated (generally in half the time). The feedback from the coaches was the best of all always super encouraging and supportive but also included much needed advice in areas that may require extra study or focus. Anything I was unsure of I simply booked a time that suited me for a coach to call me to discuss anything I was unsure about. I highly rate and recommend CAL and look forward to studying with them again in the near future! Thanks so much guys !!
Johnny Preston
Johnny P.
00:51 09 Oct 18
It's got the best support mechanism in place.Coach I have been using it calm her name is Meaghan.She's calm. I'm calm.
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Course Outcomes

Real Outcomes Guarantee
  • 96% of our students surveyed said they achieved their study goal - you can too.
  • Our commitment to helping you achieve real-world results.
  • Receive two FREE short courses for furthering or achieving your goals.

The Real Outcomes Guarantee is part of our ongoing work to support you as you take the next step in your career. Our team, assessments and feedback are all focused on helping you in your career, not just passing your course.

Our Learning Coaches are industry veterans and supportive mentors who will help you complete your studies. Their assessment feedback is designed to reflect on-the-job and industry expectations, giving you more than just a competent result.

As you complete your studies, our Career Coach and Career Success Package are available to you, providing complimentary resume and cover letter feedback, complimentary 30-minute consultations and access to a suite of career management topics, tools and resources to help you achieve your goals.

Nationally Recognised Training

Get a nationally recognised and respected qualification

Adding a nationally accredited qualification to your arsenal will show potential employers that you’re serious about succeeding in your career.

You’ll study standardised, industry-relevant units that will encourage you to apply your knowledge and learning in real-world situations and gain real, job-ready skills.
Awarded by the Australian Government, this Diploma of Business (Records and Information Management) (BSB50120) is recognised and respected nationally so there’s nothing left standing in your road to success.

  • The diploma course is designed in consultation with industry experts to give you the skills necessary to be a successful Records and Information Management Professional.
  • Practical applications and assessments based on workplace evidence.
  • The skills taught within the course have been structured to give you superior flexibility when applying them in the workplace
  • A qualification you can trust.

Career opportunities

Invest in your career with a qualification

Investing in yourself is the greatest investment you can make. The key to a higher paying, respected position is a recognised qualification like the Diploma of Business (Records and Information Management) online.

With a strong foundation in Records and Information Management, the most common career pathways are:

  • Records Manager (median salary $63,542*)
  • Health Information Manager (median salary $103,000*)
  • Information Management Specialist (median salary $108,000*)

*source payscale.com

In-Demand skills for a Records Manager

The Modern Records and Information Management Professional

Data collection is an ever-increasing facet of the modern business world. Without it, organisations simply have less of an understanding of their target audience and customer activity. In light of this, the need for an accurate recording of client information, business processes, and financial profiles has never been greater.

A Records & Information Manager fills this niche. More and more, businesses are hiring records managers who can maintain company information, optimise workflows and streamline the movement of files through the organisation. With effective categorisation systems, businesses simply run more smoothly. They also reduce time and money spent on bureaucratic inefficiencies, such as lost files, paperwork, or invoices.

This course is designed to give you the skills needed to oversee the development and implementation of strategies for effective record and information management to increase efficiency within a business of any size. You’ll gain key administrative business skills and strengthen your ability to develop, implement and continuously review work practices to support consistent, accurate, high-quality records and information management in any organisation.

Through completing this diploma you will be able to:

  • Implement and manage information management systems to increase efficiency
  • Monitor business records systems and records management to ensure information is accurate
  • Lead communication in the workplace to enhance transparency and build relationships between departments and stakeholders
  • Ensure effective day to day operations of business record systems
  • Develop, implement and manage the organisational policies to align with compliance requirements and best-practice standards
  • Lead a Records and Information team in the delivery of high-level operations to a business of any size
  • Develop, implement and continuously review practices to ensure consistent, accurate, high-quality records and information management

Health Information Manager
$105,000
Records Manager
$63,000
Chief Information Officer
$204,000

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I thoroughly enjoyed the course and would happily recommend to anyone who is in a leadership role.

Lee Hartwell

It covered all topics. Talent management, operations, leadership and metrics. Great overview issues in work place discussion. Great output.

Lenny Ewers

It was really great to be able to complete my Diploma at my own pace and I received excellent support from my CAL coach.

Kylie Jarvis

Very practical and useful information that is directly related to the workplace.

Angela Henderson

There are no other RTO's where you can do this and undertake work at your own pace in your own time. 

Shannon Watkins

Thank-you to the CAL team for providing me with a flexible learning environment that would fit around my working commitments.

Joshua Polkinghorne
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By enquiring, you will be contacted by a Learning Consultant and receive emails with information about our courses and career paths. You can unsubscribe at any time and we will never sell or give away your information.